Let’s move on to Mercedes-Benz Heritage. What does that actually mean?
As the world’s oldest car manufacturer, we bear a special responsibility for our history – after all, we invented the motor car. For me, however, history and heritage are not the same thing. History, first and foremost, describes what has been. Heritage goes one step further. We look back and ask: which ideas, which experiences and which set of values from this history remain relevant today? Which of these do we want to preserve and carry forward into the future? What have we learnt from difficult experiences, and what do we want to do differently in future? That is why our guiding principle is: ‘Heritage Creates Future’. Over 140 years of automotive history, countless technical solutions have been developed and experience gained. We look at this without any romanticisation and distil the positively formative elements as our heritage.
What gives a brand its identity?
Authenticity stems from deep roots. People often associate exceptional achievements with specific places. Behind this usually lies a long tradition of knowledge, experience and craftsmanship. It is precisely from this that credibility and identity grow. This applies in a special way to the automobile. Mercedes-Benz is a global brand, but its roots lie in southern Germany – where the automobile was born. Heritage helps us understand what has shaped this brand and why it continues to hold special significance worldwide to this day. Ultimately, it is about sifting through history to identify what will still be valuable tomorrow. In this way, the core of the brand remains recognisable and relevant. This is precisely what we mean by ‘Heritage Creates Future’.
How is Mercedes-Benz Heritage structured as an organisation?
We brought the various heritage activities together under one organisation for the first time. These include the museum, the Group archive, the workshops, the spare parts business, support for classic car customers, the trade in historic vehicles, and event management. The idea behind this was not to view these areas in isolation. They all deal with the same task: the vehicles, the history and the heritage of Mercedes-Benz. At the same time, we have created an economically viable structure. Today, this division is profitable and can fulfil its tasks under its own steam. For us, engaging with history is not an end in itself. Understanding what has made Mercedes‑Benz strong over the decades helps us make current decisions in the automotive business.
To conclude, what would you say is important – beyond history, for us today?
It is important to me not to view history as something that is complete and finished. The people involved were authentic characters who took on and shaped responsibility. I still consider this attitude to be as relevant today as ever. One of the most essential tasks of Mercedes-Benz Heritage is therefore to capture the essence of the brand. Over the decades, new trends, fashions and the spirit of the times accumulate on every brand. Heritage helps to strip away this icing and reveal the core. This raises a simple question: what actually makes a Mercedes-Benz a Mercedes-Benz? The answer lies in an attitude: taking responsibility and constantly rising to the challenge of competition. Many people today say we can no longer catch up. But a look back reveals something different. When we began industrialisation here, other regions were already significantly further ahead. Nevertheless, people back then said: ‘Here we go, let’s get stuck in, we can do this.’ That is how the South German automotive industry came into being. Mercedes-Benz does not compete just to keep up. Mercedes-Benz competes to win.